266 shaares
The directive creates several concrete obligations. Manufacturers of covered products, including mobile phones, tablets, washing machines, refrigerators, vacuum cleaners, electronic displays, and servers, must offer repair services at reasonable prices and within a reasonable timeframe, even after the original warranty period expires. They must supply spare parts and repair tools to independent repair shops and consumers at non-deterrent prices. They must publish indicative repair costs on publicly accessible websites. And when a consumer chooses repair over replacement within the warranty period, the legal guarantee is extended by 12 months from the date the repair is completed.